FLORES & PELAEZ-PRADA, PLLC (“Stormlex Law Group,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you opt-in to receive SMS marketing messages from us. By providing your phone number and opting in to receive SMS messages, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information from you:
- Name
- Phone number
- Case details (as provided by you in the messages)
- Any other information you provide to us through SMS communication
Usage Information
We may collect information about your interaction with our SMS messages, such as:
- The content of your messages to us
- Dates and times of messages sent and received
- Your interactions with our messages (e.g., whether you clicked on links within the messages)
How We Use Your Information
We use the information we collect for the following purposes:
- To communicate with you regarding your insurance claim or legal case
- To provide updates and information relevant to your case
- To send marketing and promotional messages, if you have opted in to receive such messages
- To improve our services
- To comply with legal and regulatory requirements
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential
- When required by law or to comply with a legal process
- To protect our rights, privacy, safety, or property, and/or that of you or others
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
Your Choices
Opting Out
You may opt out of receiving SMS marketing messages at any time by replying “STOP” to any SMS message you receive from us. After you opt out, we will send you a final SMS message to confirm that you have been unsubscribed.
Accessing and Updating Your Information
You have the right to access, update, or delete your personal information. To do so, please contact us using the information provided below.
Children’s Privacy
Our SMS marketing services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently received personal information from an individual under the age of 18, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, if the changes are significant, by sending you an SMS message. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
FLORES & PELAEZ-PRADA, PLLC
3522 PAESANOS PARKWAY, SUITE 301
SAN ANTONIO, TX 78231
877-890-6372
By opting in to receive SMS messages from us, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
